⌠⌠ What Are Your Customers Telling You? ⌡⌡
Desktop Version | 10 Jan, 2022
Metaverse Inc has launched a new online marketplace: sustainable-quantum-chain.ai.
The platform is designed to help users buy and sell freshly minted sustainable fashion products. The buyers can own the product and get a JPEG copy and the blockchain-backed proof of ownership. And before you ask, yes, they use Casper (the energy-efficient algorithm 😉)
And it is fully decentralized.
It is a tremendous step forward for the fashion industry. The platform has gone viral among fashion enthusiasts and has become a popular platform for the community to buy and sell sustainable products.
The businesses take note of the platform and start to use it. Our story follows the journey of two such owners, Green and Blue, who are both passionate about fashion, sustainability, and sustainable fashion.
Meet Green. He is the owner of E-Lon & Cleon Co.
Blue is the owner of Day Dawn Musk Store
Both are excited to try out the Metaverse Marketplace.
The platform fee bothers them a bit, but they are willing to pay.
❖ Value Added Insights ❖
The platform provides value-added insights. The interface is excellent and perhaps one of the best ever known to mankind.
The font kerning, the colors, the rounded borders, the screen transitions are very well thought out. Very pleasing to the eye.
Alas, both Green and Blue seldom use it.
A few more months pass.
Competition is heating up. A lot more new sellers have begun to come online.
Meanwhile, for Blue and Green, the sales seem to be decreasing.
Green decides to increase brand awareness through online means such as sharing content on social media websites and purchasing ads wherever he can.
The sales seem to improve, and Green feels good about his steps. He assumes it is the direct result of his branding efforts.
Meanwhile, Blue observes that Day Dawn Musk Store has started showing up more often on digital platforms.
He takes note and does the same.
Things start to improve for Green as well.
Nonetheless, after a few months, the sales start to drop again.
Increased flow has made it challenging to keep up with the orders. The store ratings have changed.
★ ★ ✩ ✩ ✩
Green responds by offering discount coupons.
Blue decides to identify the root cause of the problem.
He feels his customers are trying to tell him something and, he should probably look into it.
Enter Word Wiser™️ 6
Blue can quickly gather a quick but coarse overview of the feedback.
Word Wiser enables Blue to selectively focus on the feedback he is interested in.
He can selectively glance through the reviews with negative sentiment. Perhaps generate a word cloud from all the negative reviews and see what words show up most often.
But that is not all.
It is easier for Blue to see what products are popular.
Which ones get mentioned the most in negative reviews.
Is there an issue with a specific kind of product or group of products? Is delivery an issue?
Interactively explore customer reviews.
Word Wiser enables Blue to slice and dice reviews based on sentiment, entity, and specific keywords.
Things start to improve for Blue.
★ ★ ★ ★ ✩
Meanwhile, Green continues to offer a discount, buy more ad space which helps less than most often. He has failed to address the real problem 😔.
It is not because Green does not want to fix the root cause.
Thanks for scrolling. I hope you enjoyed it.
❆ ❆ ❆ ❆ ❆ ❆ ❆ end.eth1, ❆ ❆ ❆ ❆ ❆ ❆ ❆ ❆
Disclaimer: This is a personal blog. Any views or opinions represented in this blog are personal and belong solely to the blog owner and do not represent those of people, institutions or organizations that the owner may or may not be associated with in professional or personal capacity, unless explicitly stated.
Well .... 😬
What if you could really try out Word Wiser ™️?
Like Blue and Green, most sellers would not want to spend their time and money building and managing such solutions.
At this point, you may well be thinking, "The story, the cartoon, and even the Word Wiser™️ screenshot are alright, but when can I try it? Does it even exist, or Is it just another PowerPoint-Esque blue sky purple yolk ramble?"